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Sunday, January 30, 2011 3:44 PM

Heather R. Travis Online Portfolio

Contact Information:

Heather R. Travis

161 SW Arrowbend Dr.

Lake City, FL 32024


Heather Rae Travis
9933 Arjay Rd, Jacksonville, FL 32220
# 904-271-0685

Summary Statement:

 My goal is to obtain a career in the Information Technology field.    I have worked with computers all my life, this combined with my education I feel I can be a beneficial team member.  I am currently working on my Associates degree in Web Design and am continuing my education to receive my Bachelors in Project Management. While obtaining my educational goals I believe that I will be able to put my talents to work and grow with the team.

Technical Skills:

Motherboard installation
Hard drive installation and formatting
RAM installation and trouble shooting.
Video Card installation and troubleshooting
Sound Card installation and troubleshooting
Hardware configuration
Software configuration
Windows 3.0 through Windows 7
UNIX and Linux experience
Command Line programming using DOS
Lotus 1-2-3
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Outlook
Microsoft Outlook express
Microsoft .Net Framework
Microsoft Visual C++
Microsoft Publisher
Microsoft Exchange
Adobe Dreamweaver
Adobe Photoshop
Adobe Fireworks
Adobe Flash
Adobe Premier Plus
Java Scripting
Internet Explorer
Google Chrome
Mozilla Firefox
Mozilla Thunderbird
Netscape Navigator
MacAfee Firewall and Antivirus
Norton Firewall and Antivirus
Firmware Updates
Adobe Media Decoder
Microsoft SQL Server
Spyware Removal
Ad aware Removal
Type 73 WPM
10 Key
Customer Service
Inbound Sales

Employment History

Call Center Customer Service/ Tech support                                           11/2004-9/2005
Citi Corp. Credit Card Division
Jacksonville, FL

Call Center Customer Service Rep.                                                           7/2004-11/2004
Comcast Cable Services
Jacksonville, FL

Men’s and Boy’s Apparel Attendant
Wal-Mart Stores Inc.
Jacksonville, FL

Photo Lab Lead and Price Administrator                                      11/1997-11/1998
Jacksonville, FL


Associates Degree with focus on Web Design
ITT Technical Institute Online
GPA 3.65
Bachelors Degree in Project Management
September of 2012