Sunday, January 30, 2011 3:25 PM

Heather R. Travis Online Portfolio

Contact Information:

Heather R. Travis

161 SW Arrowbend Dr.

Lake City, FL 32024

(904)271-0685

htravis74@gmail.com

Technical Skills

• Over twenty years experience with PC and Laptop repair.

  • Motherboard installation.

  • Hard drive installation and formatting

  • RAM installation and trouble shooting.

  • Video Card installation and troubleshooting.

  • Sound Card installation and troubleshooting.

  • Hardware configuration.

  • Software configuration.

  • Windows 3.0 through Windows 7

  • Unix and Linux experience

  • Command Line programming using DOS

  • Lotus 1-2-3

  • Microsoft Word

  • Microsoft Excel

  • Microsoft Access

  • Microsoft Outlook

  • Microsoft Outlook express

  • Microsoft .Net Framework

  • Microsoft Visual C++

  • Microsoft Publisher

  • Microsoft Exchange

  • Adobe Dreamweaver

  • Adobe Photoshop

  • Adobe Fireworks

  • Adobe Flash

  • Adobe Premier Plus

  • SQL

  • HTML

  • Java Scripting

  • XHTML

  • Internet Explorer

  • Google Chrome

  • Mozilla Firefox

  • Mozilla Thunderbird

  • Netscape Navigator

  • MacAfee Firewall and Antivirus

  • Norton Firewall and Antivirus

  • Firmware Updates

  • Adobe Media Decoder

  • Microsoft SQL Server

  • Spyware Removal

  • Ad aware Removal

  • Type 73 WPM

  • 10 Key

  • Customer Service

  • Inbound Sales

  • Switchboard